Terms & Conditions

Design Variations: While we strive to create cakes that match your vision as closely as possible, slight variations in design and decoration may occur due to the nature of custom work. The final product may differ slightly from the design mockup or photos provided.

Allergen Disclaimer: Please inform us of any food allergies or sensitivities when placing an order. We take every precaution to avoid cross-contamination, but cannot guarantee that our cakes are completely free of allergens.

Deposit Requirement: For custom orders, a deposit is required at the time of booking to confirm your order. The deposit is non-refundable if the order is canceled within 30 of days of the event.

Order Confirmation: All custom orders are subject to confirmation by our team. We may contact you for clarification or to finalize details before proceeding with the order.

Delivery Fees: Delivery charges are based on the distance from our bakery and the size of the cake. Delivery fees will be quoted at the time of booking.

Delivery Timing: We will make every effort to deliver your cake on time. However, due to unforeseen circumstances (e.g., traffic, weather), we cannot guarantee exact delivery times. Please allow for a window of 30 minutes for delivery.

Incorrect Address: Please ensure that the delivery address is accurate when placing your order. We are not responsible for delays or issues caused by incorrect or incomplete address details provided by the customer.

Delivery Acceptance: Someone must be available to accept the delivery at the scheduled time. If the recipient is unavailable, additional delivery fees may apply for re-scheduling.

Damage During Delivery: While we take great care in packaging and delivering our cakes, we are not responsible for any damage to the cake once it has been delivered. We recommend inspecting your cake immediately upon delivery and contacting us with any concerns.

Full Payment: Full payment is required for all orders unless otherwise stated. For custom orders, a deposit may be required to secure the booking, with the balance due before or upon delivery.

Payment Methods: We accept payments via cash or Venmo.. All payments must be processed before cakes are made or delivered.

Cancellation Policy: Orders can be canceled up to 30 days before the delivery date for a full refund, minus the deposit. Cancellations within 30+ days of the event may result in partial or no refund, depending on the circumstances.

Refunds: We take great pride in our products and want you to be satisfied. If you are unhappy with your cake, please notify us immediately, and we will work with you to resolve the issue. Refunds are handled on a case-by-case basis, and we reserve the right to deny refunds for dissatisfaction with design or minor defects that do not affect the quality of the product.